3CX PBX

Unified Communications Made Easy

3CX is an open-standard, software based IP phone system that works with popular IP Phones and SIP trunks whether on premise or in the cloud. A complete Unified Communications solution, including web conferencing, presence, softphones, smartphone clients and more  without the cost and management headaches of an ‘old style’ phone system or the limitations of a shared cloud PBX.

 

Easy Management

Through the easy to use management console you can:

  • Create, edit and delete extensions and DIDs.
  • Upgrade IP Phone Firmware.
  • Reprovision and reboot IP phones remotely.
  • Import or delete all contacts at once.

Deploy On-premise or Cloud: The Choice is Yours

Cloud Solutions

  • Deployed on Ace Internet’s cloud servers.
  • With mobile soft phones you will be able to make/receive calls even if your office experiences a power outage!

On-premise Solutions

  • Deploy on existing Windows or Linux machine.
  • Deploy on a MiniPC Appliance.
  • Virtualize and segregate on Hyper-V or VMware.

 

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration.
  • Automatic detection & blacklisting of SIP Attack tools.
  • Traffic to 3CX clients is encrypted via SBC.
  • Voice traffic is encrypted via SRTP.
  • Automatic generation and management of SSL certs.
  • Revolutionary VoIP Security with A+ rating from SSL lab.
  • Automatic Failover for instant backup.
  • Encryption between browser and the website ensured via HTTPS.

Reduce Costs

  • Decrease your phone bill by using VoIP providers.
  • Licensing based on number of simultaneous calls and not extensions.
  • Make free Inter-office calls and branch calls.
  • Use prominent SIP trunks to reduce outbound call charges.
  • Reduce travel expenses with integrated web conferencing.
  • Use International DIDs & IP Telephony so customers can call in at competitive rates.

 

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Download 3CX Clients on your Android / iOS Device

  • Use your extension from anywhere.
  • Free VoIP calls with your smartphone.
  • Save battery life with “PUSH” notifications.
  • Connect all clients simultaneously via SIP Forking.
  • Most Progressive Android & iOS VoIP clients in the UC market.
  • Benefit from integrated features such as, Presence, web conferencing, conference calling.

Easy to Use Windows & Mac Softphones

  • Initiate IP Phone calls from your desktop with CTI mode.
  • Work remotely from anywhere.
  • Easily view the presence of your colleagues.
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer.
  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook.
  • Automatically obtain reports  on customer and agent activities.
  • Includes Wallboard and Q-Manager view.

Web Client

  • Multifunctional Web Client with inclusive multiple features.
  • Integrated WebRTC technology resulting in reduced bandwidth usage.
  • Click to Call Chrome Extension.

Integrated Video Conferencing 

  • Up to 5 participants included with free license.
  • Up to 100 Participants supported.
  • Unlimited users regardless of edition.
  • Initiate a conference with one single click .
  • Correlated operability between VoIP and video.
  • Bandwidth Management and Control.
  • Remote control assistance for quick & easy troubleshooting.
  • Pre-upload PowerPoint & PDFs before meetings.
  • Easy to use polling tool for feedback.

 

Let us help you integrate a phone system that works for you. From supply to install and ongoing support, Ace can handle the whole process for you!